Privacy Policy

At DOMA Design, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, contact us, or use our interior design and consulting services

By using this website, you agree to the practices described below.

1. Who We Are

DOMA Design is an interior design studio offering consulting, space planning, and full interior solutions.

Data Controller: DOMA Design
Email: contact@doma-design.eu.

We are responsible for ensuring that your personal data is handled safely and lawfully.

2. What Information We Collect

We collect only the data necessary to deliver our services or improve your experience on our website.

A. Information You Provide Directly

  • Name and surname
  • Email address
  • Phone number
  • Project details (property type, square meters, preferences)
  • Images or floor plans (if provided)
  • Billing and invoicing details (for clients)

B. Information Collected Automatically

When you browse our website, we may collect:

  • IP address
  • Device and browser information
  • Pages visited and interaction data
  • Cookies and analytics data

This data helps us improve our website and user experience.

3. How We Use Your Information

We use your personal data for:

• Responding to inquiries and providing consultations
• Preparing offers, proposals, and concept designs
• Delivering interior design services
• Improving website functionality and performance
• Administrative and accounting purposes
• Sending project-related communication
• Complying with legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

We process personal data under the following legal grounds:

  • Consent (contact form submissions, newsletter)
  • Contract performance (when you become a client)
  • Legal obligations (invoicing, accounting)
  • Legitimate interest (website analytics, improving services)

5. How We Share Your Information

We may share data with trusted third parties only when needed and always under strict confidentiality:

  • Website hosting and IT service providers
  • Payment processors
  • Contractors or suppliers involved in your project
  • Legal and accounting professionals
  • Cloud storage platforms

All external partners comply with GDPR requirements.

We never share your data for unrelated commercial purposes.

6. Data Retention

We retain personal data only as long as necessary:

  • Inquiry forms: up to 12 months
  • Client project data: up to 5 years
  • Financial and legal records: according to national regulations
  • Cookies: depending on your browser and cookie settings

After the retention period, data is deleted or anonymized.

7. Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Request deletion (“right to be forgotten”)
  • Restrict processing
  • Data portability
  • Object to processing
  • Withdraw consent at any time

To exercise your rights, contact us at: contact@doma-design.eu.

We will process your request within the legally required timeframe.

8. Cookies

Our website uses cookies to:

  • Improve navigation and user experience
  • Analyze website performance and traffic
  • Personalize content (if applicable)

You can manage or disable cookies in your browser settings. For more details, refer to our Cookie Policy.

9. Data Security

We take data protection seriously and apply:

  • Encrypted communication channels (HTTPS)
  • Secure servers and firewalls
  • Regular software updates
  • Restricted access to personal data
  • Staff confidentiality agreements

While no system is completely secure, we follow industry best practices to protect your information.

10. International Data Transfers

If any of our service providers operate outside the EU, we ensure your data is protected through:

  • Standard Contractual Clauses (SCCs)
  • GDPR-compliant contracts
  • Data minimization and secure transfer protocols.

11. Links to Third-Party Websites

Our website may contain links to external sites.

DOMA Design is not responsible for the privacy practices of third-party websites.
We recommend you review their policies before sharing personal information.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or service changes.

Any updates will be posted on this page with the revised date.

13. Contact Us

If you have questions, concerns, or requests regarding your personal data, please contact us at: Email: contact@doma-design.eu

We are committed to ensuring transparency, respect, and full protection of your data.