Data Protection & GDPR Compliance

At DOMA Design, we are committed to protecting your personal data and respecting your privacy. This page explains how we collect, use, store, and safeguard your information in full compliance with the General Data Protection Regulation (EU Regulation 2016/679 – GDPR).

Your trust is essential to us. We handle your data responsibly, transparently, and solely for the purposes for which it was provided.

1. Who We Are

DOMA Design is an interior design studio providing design, consulting, and space planning services. We act as the Data Controller for all personal data submitted through our website or collected during our client relationship.

If you have any questions regarding data protection, you may contact us at:
Email: contact@doma-design.eu

2. What Personal Data We Collect

We may collect and process the following categories of personal data:

When you contact us or request a consultation

  • Name and surname
  • Email address
  • Phone number
  • Project details & preferences
  • Location / property information

When you visit our website

  • IP address
  • Device and browser information
  • Cookies & analytics data

When you become a client

  • Billing and invoicing details
  • Project documentation and communication records
  • Contractual information

We collect only what is necessary to provide our services effectively.

3. How We Use Your Personal Data

We use your data for the following legitimate purposes:

  • To respond to inquiries and provide consultations
  • To prepare proposals, offers, and design concepts
  • To deliver interior design services
  • To improve website performance and user experience
  • To comply with legal and accounting requirements
  • To communicate updates related to your project

DOMA Design never sells, rents, or trades your personal information.

4. Legal Basis for Processing

We process your data based on:

  • Your consent (e.g., contact forms, newsletter subscription)
  • Performance of a contract (design services, consultation agreements)
  • Legal obligations (tax, accounting, and regulatory compliance)
  • Legitimate interest (improving our services, website analytics)

5. How Long We Store Your Data

We retain your personal data only for as long as necessary:

  • Inquiry data: up to 12 months
  • Client files: up to 5 years after project completion
  • Financial records: according to applicable accounting regulations
  • Cookies: according to your browser’s settings and cookie preferences

After the retention period expires, data is securely deleted or anonymized.

6. Sharing Your Data

We may share your data with trusted third parties only when necessary:

  • IT and hosting providers
  • Payment processors
  • Contractors or suppliers involved in your project
  • Legal and financial consultants (when required)

All partners comply with GDPR and ensure equal data protection standards.

7. Your Rights Under GDPR

You have the following rights at any time:

  • Right to access your personal data
  • Right to rectification of inaccurate information
  • Right to erasure (“right to be forgotten”)
  • Right to restrict processing
  • Right to data portability
  • Right to object to certain types of processing
  • Right to withdraw consent at any time

To exercise any of these rights, contact us at: contact@doma-design.eu

8. Cookies and Tracking Technologies

Our website uses cookies to improve performance, enhance user experience, and analyze traffic. You can manage or disable cookies through your browser settings.

For more details, please refer to our Cookie Policy.

9. Data Security

We implement comprehensive technical and organizational measures to safeguard your personal data, including:

  • Secure hosting and encryption protocols
  • Controlled access and authentication
  • Regular data backups
  • Staff confidentiality and compliance standards

We are committed to ensuring that your information remains protected at all times.

10. Updates to This Policy

Aura Living may update this Data Protection & GDPR page when necessary to reflect legal or operational changes. The latest version will always be available on our website.

Contact

If you have any concerns or requests regarding your personal data, please contact us:
Email: contact@doma-design.eu

We will respond within the legally required timeframe.